Contact Us
We are always happy to hear from you. If you have a question or concern please contact us using one of the methods below. We try to respond to all customer inquires in a timely manner.
Submit a Request Online
We maintain an online support site that answers common customer questions. You can use the site to submit a request online. Please do not include sensitive information in support requests. If we require sensitive information an agent will provide a secure file transfer link.
Submit a Request Via Email
You can send us an email at support@payomatic.com. Please do not include sensitive information in support requests. If we require sensitive information an agent will provide a secure file transfer link.
Submit a Request Via Phone
Phone: 516-496-1970
Mon-Fri: 9:00am to 5:00pm (ET)
Sat-Sun: Closed
Submit a Request Via Mail
PAYOMATIC
Executive & Administrative Headquarters
166-30 Jamaica Ave
2nd Floor
Jamaica, New York 11432
Submit a Subpoena Via Email (for Law Enforcement only)
U.S. federal, state, and local law enforcement agencies can submit a signed PDF copy of the subpoena, court orders, and search warrants to compliance@payomatic.com. Please download and review the instructions before submitting the request.